How to Order a Local Number Port (LNP)

• Login to the Nehos Customer Portal https://home.nehos.net with your credentials.
• On the left menu, look for the Voice Services section, then select Order Forms.
• Under Number Porting, select Order.
• Enter the number(s) you wish to port, then click Next Step.
  • If porting a single number (Simple Number Porting), please enter the number in the first box.
  • If porting a more than one number (Complex Number Porting), enter one phone number per line. For number ranges, please enter both the start and end number separated by a space in one line.
• Provide the details from the current bill.
  • Customer Name (as appears on bill).
  • Customer Account Number (as appears on bill)
  • Customer ABN (Enter N/A if not a business)
  • Physical Address (PO box is not accepted)
  • We recommend you upload your current bill showing the number(s) you want to port along with the account name/number. Only pdf, png, and jpg files are allowed for upload.
  • Once completed, click Next Step.
• Agree to the terms, then click Submit.

For more information about LNP, please read our wiki – LNP – Local Number Porting – IN